Poly error codes, explained

Studio USB video bars (R30, P15). Codes below: LED indicator guides. Each guide covers what the code means, what you can safely try yourself, when to stop and call a technician, and what the repair typically costs.

Poly Studio bar lights, decoded

Poly's documented set for the Studio USB bar: all LEDs solid red = microphone muted; solid amber = standby; chasing white = booting; blinking green or white = incoming call; solid green/white on one or two LEDs = the camera actively tracking the current speaker (that's a feature, not a fault); solid blue = Bluetooth paired (blinking = pairing). Newer models (Studio R30, P15) keep the essentials: red = mute, amber = standby.

DIY fix — no technician needed