FixOffice
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HP 52.x — Scanner motor error

Applies to: LaserJet series

What this error means

The laser scanner's polygon motor didn't reach or hold speed — mechanical wear or a failing motor.

Symptoms

  • High-pitched whine that changes tone before the error
  • Error at power-on

Try this first (safe DIY steps)

  1. Power cycle once; if it clears, plan for service soon — this fault trends toward permanent

Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.

When to call a technician

On recurrence — scanner assembly replacement.

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