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Brother 'Machine Error AF' / 'Scan Unable AF' — Scanner position error

Applies to: Brother inkjet MFC

What this error means

The scanner unit can't find its home position — commonly a scanner ribbon cable jarred loose (after moving the machine) or a scanner board fault. Brother's official fix is the power reset; printing usually still works while scanning is down.

Symptoms

  • Scanning dead, printing fine
  • Appeared after transporting the machine

Try this first (safe DIY steps)

  1. Unplug, wait 2 minutes, reconnect (Brother's official remedy)
  2. If comfortable: check the scanner flat cable seating under the scanner cover
  3. Keep printing in the meantime — the functions are independent

Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.

When to call a technician

Persistent AF = scanner cable/board service.

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