FixOffice
DIY fix — no technician neededVerified by FixOffice

Brother 'No Paper Fed T1' — Pickup roller time

Applies to: Brother laser and inkjet models (T1 = tray 1)

What this error means

The tray didn't pick up paper. Brother even has a dedicated message for the chronic version ('Repetitive No Paper Fed — Please Clean Pick Up Roller') — which tells you the fix: the rollers. Clean first, replace if chronic.

Symptoms

  • Paper present but not feeding
  • Grabbing multiple sheets or none

Try this first (safe DIY steps)

  1. Reseat the tray; fan and flip the paper stack; don't overfill
  2. Wipe the pickup rollers with a barely damp lint-free cloth, let dry
  3. Chronic recurrence = replace the roller kit (cheap part, simple job on most models)

Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.

When to call a technician

Rarely needed — roller kits are DIY-friendly.

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