Technician usually requiredVerified by FixOffice
Konica Minolta C34xx–C38xx — Fusing section fault family
Applies to: bizhub series
What this error means
Codes in the C34xx–C38xx range relate to the fusing section: C3451/C3452 warm-up failure, C3721/C3723 abnormally high fusing temperature, C3821/C3823 abnormally low fusing temperature. Like all fuser-class faults they lock the machine, latch across power cycles, and require a service-mode trouble reset after the cause is fixed.
Symptoms
- Stops at warm-up or mid-job
- Unfused/smearing toner beforehand
Try this first (safe DIY steps)
- One full power cycle (main switch, 2 minutes)
- No further DIY on fusing faults
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
On recurrence.