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DIY fix — no technician neededVerified by FixOffice

UPLIFT Desk 'ASr' — It's actually 'RST' (reset required)

Applies to: UPLIFT V2 / V2-Commercial

What this error means

Here's the secret nobody tells you: 'ASr' is simply how the letters 'RST' render on the keypad's 7-segment LED display. Your desk is asking for a reset — usually after a power interruption. Third-party sites claiming ASr is an 'anti-collision sensor recalibration' state are wrong; UPLIFT's own programming guide confirms the display equivalence.

Symptoms

  • ASr (i.e., RST) on display
  • Desk unresponsive to normal presses, often after a power outage or unplugging

Try this first (safe DIY steps)

  1. Complete the standard reset: press and HOLD Down until the desk lowers fully, rises slightly, and stops
  2. If it won't complete, unplug the power cord, hold Down 10 seconds to discharge, replug, and repeat

Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.

When to call a technician

Contact UPLIFT support if resets won't complete — keypad or control box swap under warranty is common.

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