DIY fix — no technician neededVerified by FixOffice
UPLIFT Desk 'RST' — Reset required
Applies to: UPLIFT V2 / V2-Commercial (JieCang controllers)
What this error means
The control box has lost its height calibration (after a power loss, overload, or firmware hiccup) and demands a reset before it will move normally. This is maintenance, not a failure.
Symptoms
- Display flashes RST
- Desk only moves down, or not at all
Try this first (safe DIY steps)
- Remove anything under the desk first — the reset drives to the physical bottom
- Press and HOLD the Down button (up to ~30 seconds) until the display shows RST (it renders as 'ASr' on the 7-segment display)
- Press and HOLD Down again until the desk lowers all the way, rises slightly, and stops — don't release early; that rebound is the reset completing
- If nothing happens, UPLIFT's official recovery is: unplug the power cord, hold Down for 10 seconds to discharge the controller, replug, and repeat the reset
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
If repeated resets fail, check each leg's cable connection to the control box; a persistent RST after cable reseat usually means a control box replacement (user-installable part).