Xerox 117-320…338 — Boot storage (eMMC) errors

What this error means

The machine's boot storage card failed or isn't detected (VersaLink family). Subcodes distinguish unsupported card, encryption, filesystem, and connection faults. Reseat and power cycle; then it's a software-reload/board service.

Symptoms

• Machine won't fully boot
• Error after a power event or service

Try this first (safe DIY steps)

1. Power off, unplug 2 minutes, power on
2. No further user access — storage work is service-level

Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.

When to call a technician

Software reload or card/board replacement — service.