Technician usually requiredVerified by FixOffice
Ricoh SC322 — Laser synchronization error
Applies to: Aficio / MP / IM series (and Savin, Lanier equivalents)
What this error means
The first laser sync detection failed — laser diode unit or sync detector. Service-level.
Symptoms
- Error at first print
Try this first (safe DIY steps)
- Power off at the main switch, wait 60 seconds, power on
- If it recurs, note the full code (including any detail digits) for the service call
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
On recurrence — LD unit service.