Technician usually requiredVerified by FixOffice
Canon E002 — Fuser did not reach standby temperature in time
Applies to: imageRUNNER / imageRUNNER ADVANCE series
What this error means
The fuser began heating but rose too slowly, so the machine aborted warm-up. Common causes are a degraded fuser film/heater or low line voltage to the machine.
Symptoms
- Long warm-up followed by the error
- Happens more in cold rooms or on shared circuits
Try this first (safe DIY steps)
- Confirm the copier is plugged directly into a wall outlet, not a power strip or extension cord
- Power cycle once after 60 seconds
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
If it recurs — the fuser heater assembly is usually at end of life, and the error may need a service-mode reset even after repair.