Technician usually requiredVerified by FixOffice
Canon E007 — Fuser film/fixing rotation error
Applies to: imageRUNNER / imageRUNNER ADVANCE series
What this error means
The machine detected that the fuser film or fixing assembly is not rotating correctly — often a worn fuser film unit or a drive problem.
Symptoms
- Grinding or slipping noise from the fuser area
- Wrinkled or jammed paper at the exit
- Error shortly after printing starts
Try this first (safe DIY steps)
- Open the fuser access area and remove any jammed paper fragments
- Reseat the fuser unit, power cycle once
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
If the noise or error persists — fuser film kits are a routine but technical replacement.