Technician usually requiredVerified by FixOffice
Canon E010 — Main motor failure
Applies to: imageRUNNER / imageRUNNER ADVANCE series
What this error means
The main drive motor did not reach speed or stalled. Can be caused by a jammed drive train, a failing motor, or an obstruction in the drum/developer drive path.
Symptoms
- Loud click or hum then shutdown
- Error at the moment a job starts
Try this first (safe DIY steps)
- Check for and remove any jammed paper, including torn fragments deep in the paper path
- Remove and reseat the toner and drum units, then power cycle
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
If reseating consumables and clearing jams doesn't fix it — motor and drive repairs are not user-serviceable.