Try DIY first — may need a proVerified by FixOffice
Canon E301 — Scanner light-intensity (shading) error
Applies to: imageRUNNER / imageRUNNER ADVANCE series
What this error means
The scanner's light reading fell below reference during shading correction — dirty optics or white reference area, a weakening lamp, or reader unit failure. Cleaning fixes a meaningful share.
Symptoms
- Copies/scans fail or come out dark
- Printing from PC still fine
Try this first (safe DIY steps)
- Clean the platen glass AND the thin scan strip with a lint-free cloth
- Check for debris under the glass edges
- Power cycle
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
If cleaning doesn't clear it — lamp/reader unit service.