Technician usually requiredVerified by FixOffice
Canon E602 — Hard disk / storage error
Applies to: imageRUNNER ADVANCE series with internal storage
What this error means
The machine's internal storage (HDD or SSD) failed a read/write check. Job storage, mailboxes, and sometimes booting are affected.
Symptoms
- Boot loops or very slow startup
- Stored jobs and address book features failing
Try this first (safe DIY steps)
- Power cycle once; if the machine offers a storage check/repair on boot, allow it to run
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
If it persists — drive replacement plus firmware reload; a tech can often recover settings first.