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Canon E719 — Card reader / coin vendor communication error

Applies to: imageRUNNER / imageRUNNER ADVANCE series

What this error means

The machine lost contact with its copy-card reader or coin vendor accessory. Reseat the accessory's cabling first; note that if the accessory was deliberately removed, the machine needs a service-mode change to stop expecting it.

Symptoms

  • Print-for-pay/library machines
  • Accessory recently moved or removed

Try this first (safe DIY steps)

  1. Check and reseat the card reader/coin unit cable
  2. Power cycle
  3. If the accessory was removed on purpose, book service to deactivate it in configuration

Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.

When to call a technician

Accessory hardware faults and configuration changes — service.

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