Try DIY first — may need a proVerified by FixOffice
Canon E719 — Card reader / coin vendor communication error
Applies to: imageRUNNER / imageRUNNER ADVANCE series
What this error means
The machine lost contact with its copy-card reader or coin vendor accessory. Reseat the accessory's cabling first; note that if the accessory was deliberately removed, the machine needs a service-mode change to stop expecting it.
Symptoms
- Print-for-pay/library machines
- Accessory recently moved or removed
Try this first (safe DIY steps)
- Check and reseat the card reader/coin unit cable
- Power cycle
- If the accessory was removed on purpose, book service to deactivate it in configuration
Safety: power off before any physical intervention. Never bypass covers or interlocks — fuser areas run hot enough to burn.
When to call a technician
Accessory hardware faults and configuration changes — service.